Due to updates to Canon's camcorder firmware, the corresponding app has been changed to CameraAccess plus.

Support Information

Dear Customers,

Updated : May 1, 2014
April 10, 2014

Customers with the following camcorder firmware are kindly requested to change from CameraAccess to CameraAccess plus.

Please install the app via Google Play or the Apple App Store.

The applicable models include the following camcorders with firmware version 1.0.1.0.

The applicable models include the following camcorders with firmware version 1.0.2.0.

^{* iTunes is needed to access the App Store.}